Simplify Resident Life
At ARK Homes, we continually strive to enhance your living experience and make processes smoother for you. As we are launching the new mobile app in communities, your payment and maintenance process is transitioning to the new app. During this transition, be assured that your payments and work orders will be processed securely and promptly.
If you have received an email invitation for the new app, please follow instructions on the email or below to download the app to pay rent or submit maintenance work orders. If you have not received an email invitation for the new app, please continue to use the RENTCafé portal by clicking here.
Visit our FAQ page for additional information about the app.
The desktop portal is available for residents experiencing technical difficulties with the app.
To log in, click SIGN IN (do not click Sign Up) with your registered email address on file. If this is your first time logging in or you forgot your password, select "Forgot Password."
Easy Payments: Enjoy more payment options than ever
before. Beyond the traditional methods of ACH, debit, and credit cards, you can
now effortlessly use a barcode to pay at thousands of preferred payment
locations, and utilize popular digital
wallets like Paypal, Venmo, Apple and
Google Pay for a seamless transaction experience.
Maintenance Requests: Submit requests and track their status effortlessly. Easily upload photos from your phone and get updates. Communicate any changes or questions you might have directly through the app.
Pest Control: Simply access the service, share images, complete the required details, and press submit. Be reminded that this is an on-demand service and not part of a regular monthly program.
Community Connect: Stay updated with community news, events, and connect with your neighbors.
Instant Perks: Explore all of your rental resources, ensuring you have every piece of information to navigate life in your new ARK Home seamlessly, explore our exclusive shop, unlock special discounts, dive into our wellness library, and experience a multitude of other ARK Homes benefits—all at your fingertips.